Dr. Audrey Nelson is an internationally recognized trainer, keynote speaker, author and consultant who helps organizations increase their productivity and profitability through winning communication strategies. She specializes in communication skills, gender and generational communication, conflict management, , and sexual harassment and discrimination.
She holds a B.A., M.A. and Ph.D. in Communication and conducted post-doctoral work at Warnborough College in Oxford, England, in gender communication.
Dr. Nelson’s professional background includes 10 years teaching in the Department of Communication at the University of Colorado, Boulder. For 30 years, she has trained and consulted for a wide variety of government and Fortune 50 companies in 49 states, Australia, Canada, Great Britain, and Korea.
Her clients include Xcel Energy, Pricewaterhouse Coopers, American Board of Trial Attorneys , AT&T, Honeywell, Hewlett- Packard, IBM, Upjohn Pharmaceuticals, Pentax, Lockheed Martin, Johnson & Johnson, U.S. Marine Corps, U.S. Forest Service, U.S. Department of Justice, and the U.S. Dept. of State.
Audrey is a published author. You Don’t Say: Navigating Nonverbal Communication Between the Sexes (Prentice Hall, 2004) was published in six languages. She co-authored Code Switching: How to Talk so Men will Listen (Penguin-Alpha Books, 2009) and The Gender Communication Handbook: Conquering Conversational Collisions Between Men and Women (Pfeiffer 2012).
Most Requested Topics:
The Art of Conscious Communication: A Talent for a Technical Age
You cannot not communicate; everything you say or do sends a message. Today’s technology such as email, voicemail and the Internet has made communication faster and more accessible. Telecommunication is a misnomer; we’ve lost the human moment. Additionally, most of us operate on automatic even in our face-to-face communication. This program brings communication into consciousness and supplies tools to help you send the message you want and enhance everyday encounters.
Victors without Victims: Managing Conflict for a Positive Outcome
Conflict is inevitable. Anger, blame, grudges are not. Conflict is normal and occurs in every arena of life. We can’t avoid conflict, but the way we deal with it will determine whether it is a destructive or constructive force. Guidelines and techniques for opening the lines of communication, boosting morale and fostering teamwork in conflict situations will be offered.
Ouch! That Hurts: Dealing with Difficult People
You may call them “inhuman resources.” They are difficult people. Dealing with them is a challenge and often leads to feelings of hopelessness and frustration. This presentation will identify tactics for disarming games and contentious tactics including manipulation, blame, sabotage and bullying will be emphasized
He Speaks, She Speaks: What Different Things They Say
Just what every man and woman needs to learn the rules of engagement with the opposite sex. The rules for the workplace are constantly changing, and most of us spend more time at work than we do at home. We rely on the opposite sex to get our job done. This presentation will help individuals thrive in an increasingly diverse workplace and find a common language.
From Bellbottoms to Khakis: Managing the Generation Mix
Only sailors had tattoos. Doesn’t anyone know what a collared shirt is anymore? I will never wear a tie. If you guessed a Boomer was criticizing a Generation Y, you are right! Dress code is a perfect example of when values can collide among the different generations. Because most if not all work places are composed of several generations, inter-generational conflict is inevitable. From Bellbottoms to Khakis will help you understand the different dimensions of generations, what values are most important to each generation, and how to best manage each generation type.
What Were They Thinking? Prevention of Sexual Harassment
Sexual harassment has been around for ages; just ask Samson and Delilah or Anthony and Cleopatra. Each workday we encounter challenges on the job: sexual harassment should not be one of them. No laughing matter! Recent events and studies reveal that many women – and an increasing number of men – have been sexually harassed in their work lives. Can’t you take a joke? Sexual harassment is misunderstood and mischaracterized. It’s dehumanizing and divisive. Here are practical answers outlining the “what, where, when, why and how” to stop harassment. Learn zero tolerance approaches both women and men can live with!
Credibility is like beauty. It is in the eyes of the beholder. Bob can’t walk into a room and say, “Hi, I am Bob and I have credibility.” People must PERCEIVE you as credible. It is an attributional variable! For almost anyone in any profession how people perceive you, especially perceptions of credibility, is crucial to making a deal, retaining a client and selling people your ideas or products.
This presentation focuses on how you can enhance your credibility through what you say and how you say it!
Nice Girls Don’t Do Conflict
The Juggling Act: Work-Life Balance
Speak Up! Front and Center Public Speaking