Looking for direction in uncertain times? Anders Sörman-Nilsson can help you map a path to proactive strategies.
Anders Sörman-Nilsson (Global EMBA / LLB) is a futurist and the founder of the think tank and trend analysis firm Thinque.
His vision is to share ideas which expand minds and inspire a change of heart and clients like Microsoft, Apple, Facebook, McKinsey, Jaguar Land Rover, Adobe, MINI, and Lego trust his guidance.
TOPICS
DIGILOGUE: THE CONVERGENCE OF THE ANALOGUE AND THE DIGITAL
As some organizations careen recklessly into the digital future and others are left behind by remaining steeped in the ways of old, thought leaders are coming to realize there is an important middle ground. Most often that’s where your customers and clients want to be, the place where digital and analogue converge – the ‘digilogue’. In the digilogue it is understood that digital satisfies a customer’s mind while analogue soothes the heart.
Knowing where this place is demands:
1. an understanding of the parts of your business that simply cannot be allowed to go digital
2. an intimate knowledge of the customer experience, of the touch points that thrill them, that speak to their hearts and not their heads
3. an understanding of how your organization tells it story to its public
4. recognition of the artisanal skill, or customer service, that keeps customers coming back
Drive into digital 100% and you’ll struggle. Stay off the digital wave and you’ll disappoint your customers. This customized presentation will help your people find where that place is.
SUSTAINABLE FUTURES: HOW TECHNOLOGY ENABLES SUSTAINABLE INNOVATION
Sustainability is a very broad term. When we hear about a sustainable business today we tend to think of one that takes plastic out of the ocean or plants trees for every product sold.
But a truly sustainable business is also concerned with its longevity – and profitability. The definition of sustainability is “meeting the needs of the present without compromising the ability of future generations to meet their needs”. A sustainable business is a business that goes far beyond the next decade and builds a long horizon future for itself.
2ND RENAISSANCE: THE FLOURISHING OF HUMAN CREATIVITY IN THE ROARING 2020S
The pandemic unleashed the largest human behavior change program at scale – ever. Technology became our lifeline and the platform for our human connection and creativity. While we were hibernating and re-thinking our humanity, our values, and priorities, machines kept learning.
They kept learning to do more of the menial and the mundane, so that us as humans could do more of the meaningful and the humane. The viral circuit breaker combined with technology to ensure both reflective introversion as well as extroversion. We re-discovered our personal and brand purposes, and found new ways to express our humanism. This humanist response echoes the creative explosion during the recovery from previous pandemics like the Spanish Flu and the Black Plague. We are now at the dawn of the 2nd Renaissance.
SEAMLESS: A HERO’S JOURNEY OF DIGITAL DISRUPTION, ADAPTATION AND HUMAN TRANSFORMATION
The world is filled with friction. Everywhere we go we experience the effects of badly designed “seams”.
Smart brands understand that the future of customer service, great customer experience and the creation of raving fans, lies in their ability to design seamless transitions between physical and digital channels, and to deliberately and empathetically remove friction from our lives.
In a future of the Internet of Things, Virtual Reality, and Artificial Intelligence, the ability of leaders and brands to go ‘seamless’ will distinguish the winners from the losers.
This bespoke tailored presentation will provide:
a. A futurephile’s guide to creating seamlessness for your brand and organization
b. Showcase how to think and design to avoid the mistakes of companies in demise
WAVES OF CHANGE: THREE GLOBAL TRENDS DISRUPTING YOUR SLUMBER
Having your finger on the pulse of the market place has never been more important. We are operating in a turbo-charged environment that waits for no one.
Waves of Change is a fascinating ‘Did you know?’ session covering the three major forces of change that are threatening every business. A perfect session to shake off organizational ‘change apathy’ and prepare your team for what’s next.