In a COVID (hopefully soon to be post-COVID!) world, business as usual just doesn’t cut it. To cut through the noise and stand above your competition, you need innovative business strategies, top performing leadership and exemplary customer service. Scott Greenberg can help get you there.
Scott Greenberg is a business game-changer who knows what makes managers and employees thrive, and how to create the kind of experience that keeps customers returning. Scott has an uncanny ability to zoom in on opportunities and design steps to grow the business, build high-performing teams and create unforgettable customer experiences.
Scott delves into the human-side of business to help organizations foster connections, build a loyal brand, and make a memorable impact on the lives of customers and employees. Improving business from the inside out, he co-created an innovative management diagnostic and leadership tool, 30-Second Leadership™, that improves employee attitudes and skill-sets — which results in a better performance.
NEXT-LEVEL LEADERSHIP: HOW TOP LEADERS THINK, THRIVE & MOVE OTHERS TO GREATNESS
Why do some managers get better results than others? Some blame circumstances like the ownership and company rules, resources, economy, competition or innate talent – factors we don’t control. Others believe it’s strategy and sweat. But plenty of people are working hard under favorable conditions with little to show for it.
The real differentiator is something less tangible, but most critical. It’s the one characteristic that great managers and champion athletes all have in common. It’s what gives them their edge. That factor is their mindset.
Nothing influences our external results more than the way we manage our internal thoughts. Mental discipline helps us see opportunities and influence others. It allows us to cultivate better relationships and solve problems. When we think better, we work better. And that’s when we get results.
This program will help you replicate the mental strategies NEXT-LEVEL managers use to get ahead. You’ll learn to overcome the most common mental blockers and refocus on the work that matters most. Obtain practical ideas for elevating your personal and professional performance, and lead others to do the same.
30-SECOND LEADERSHIP™: THE SIMPLE COACHING METHOD FOR MAKING EMPLOYEES GREAT
Do you ever struggle with underperforming team members? Do your attempts to motivate them fail to get results? Would you like to spend less time “dealing with employees” and more time growing your business?
Discover 30-Second Leadership™, a field-tested management tool that has leaders raving! Rooted in real-world experience, this simple, hard skills coaching system will show you how to quickly diagnose an employee’s needs for given situation and prescribe the best corresponding coaching method to boost their performance and make them great. Regardless of your title or responsibility, if you manage other people, 30-Second Leadership™ will make your life a whole lot easier and their work a whole lot better.
NEXT-LEVEL CUSTOMER EXPERIENCE: TRANSFORM TYPICAL TRANSACTIONS INTO UNFORGETTABLE EXPERIENCES
Do you want more transactions and bigger tickets? Do you want to outperform your competition without having to out-advertise them? Are you ready to turn your customers into raving fans? When you focus less on what customers spend and more on how customers feel, EVERY transaction will become a marketing opportunity; make them feel great and they’ll do your marketing for you. If you’re ready to learn how TOP businesses stay in the winner’s circle, this presentation is for you. Scott gives you powerful tools to create a service culture that grows loyalty and word of mouth and translates success into bigger ticket sales.