RedPropeller Speaker’s Blog

If you could turn to your co-worker on a busy Monday afternoon and ask them how their day’s going, how do you think they’ll react? From mournful sighs to sarcastic jabs, you’ll discover a hundred and one ways to say “I hate my job.” In the spirit of companionship, you [...]

A conference attendee asked me last week what my most recent and best customer service experience was. I mean a game changer that was truly different and memorable. It was actually easier than normal to answer as my wife and I just shopped a retailer we had not been too [...]

I was speaking to a young man who recently got out of TV news after 5 years. He is smart and talented and won awards in his short time as a reporter. When I asked why he left the business he said it was because he asked his managers if [...]

The new year is right around the corner and it’s filled with new opportunities and challenges. As we head into 2018, make sure that you’re as prepared as possible to lead your team to success. To be an effective manager, it’s important to fully understand your team dynamic. Below are [...]

Mark Sanborn is the president of Sanborn & Associates, Inc., an idea lab for leadership development. In addition to his experience leading at a local and national level, he has written or co-authored 8 books and is the author of more than two dozen videos and audio training programs on [...]

As you likely know, Tenacity is an attribute that allows one to be…well… tenacious. It’s that never stop, never give up attitude that seems to drive a person like a an unstoppable maniac. A tenacious person sees a wall and goes around it, under it, over it or even through [...]

Human beings are wired to take the path of least resistance. According to research, our brain tricks us into believing the "low-hanging fruit" is the most appealing and delicious of all. For example, it’s easier to browse the internet aimlessly or be hypnotized in front of one uninspiring TV show [...]

There are many ways to improve the way you communicate. For example, you will always start things off on the right foot by opening the conversation in a way that creates mutual respect. Using phrases such as, “If you have a minute, I’d like to talk with you about something [...]

Four Tips for Your Sales Tool Box are: Summarize Often Confirm and Clarify The 80-20 Rule Maintain Focus Summarize Often Recap your discussion with your client several times throughout the meeting. Your customer is not forgetful or inattentive. Summaries demonstrate momentum. Five reasons to review are: Remind attendees you’re making [...]

A company I’ve done work for provides a great example of this principle. This company’s employees are the people who close real estate transactions, the people who compile the mile-high stacks of documents that have to be signed by buyers and sellers at the closing table. Several years ago, when [...]

W.S Merwin served as U.S. poet laureate during 2010-2011. In his inaugural reading, he read 25 poems, and talked poetically about the one trait he believes sets humans apart from other forms of life – imagination. Not reason, or language, or any other traits commonly offered to describe present human [...]

Have you ever noticed the cadence with which Americans great each other and connect? It is remarkable that we all have this rigid habit of asking every new person we meet the same questions in the same order: “What is your name?” quickly followed by, “Where are you from?” and [...]