Partner Selling: 8 Steps to Serve Your Customers & Be Rewarded
Partner selling is a very logical approach to selling in today’s electronically connected world. We all like to do business with people we know and trust. This simply makes a buyer more confident in their purchase. If you sell from the perspective of serving customers as a partner, rather than [...]
Get the Most Out of Your Employees With Free Download
The American Society for Training & Development has put together a Workforce Development download. The download aims to provide companies cost-effective ways to increase engagement and success within its organization. Learn more here.
Yahoo! and You: Climbing Back Up
Yahoo! is ready to tackle its challenges with a new CEO, Marissa Mayer. The hurdles the company and yours face in this down-economic and competitive climate are well known. Success will take rebuilding from the ground up. Stan Slap, Chief Executive Officer of slap, the international consulting company renowned for [...]
Pine & Gilmore Tell You How!
While you might be tempted to slow down for the holidays, resist the urge! Joe Pine and Jim Gilmore, authors of the international best-seller The Experience Economy and Authenticity, are gearing up for their new Workshop series. On November 13, 2012, Joe and Jim are hosting day-long sessions in Cleveland, [...]
Member Verses Industry Value—What You Need to Know by Ed Rigsbee
In member recruitment, the primary driver that you must completely understand is “member-only” value. Trying to convince a person to pay money to join your organization to get what they are already getting is just nonsense. Not to Get Lost in the Weeds For over a decade, I have been [...]
Teambuilding by Brian Biro
Many years ago the great innovator, Buckminster Fuller introduced the term ‘synergy’ wherein synthesis (creation) is joined with energy to create a form of alchemy. With human beings this simply means that when we work the way we are capable of working together, one plus one no longer equals two. [...]
Everyone Is a Leader by Brian Biro
When you get right down to it, leadership is making decisions. The way we show up every day, our effort, energy, and attitude – in other words, our CHOICES – are the real indicators of leadership. Emerson said, “What you DO screams so loudly I can’t hear a word you’re [...]
In Presidential Debates More is Said Than Just Words
It’s not just what you say, it’s how you smile, how you sit and how you shake hands. Body language can convey more than you’re aware of. In the recent debates, much was made about how the candidates interacted with each other. Little things like eye contact and how they [...]
Confidence Gets a Leg Up
At one time or another most of us have found ourselves sitting over cocktails with co-workers discussing a surprise promotion. How did she get that job? She didn’t seem particularly knowledgeable or capable and is quick to toot her own horn when you stayed modestly mum about your accomplishments. So [...]
Bidding Adieu to Bryan
We received horribly sad news this past weekend. Our good friend whom we have worked with for over 20 years, and the most bureau friendly speaker on the planet, Bryan Townsend, died this morning. We are pouring out our love and our prayers to his entire family and [...]
Libby Gill's Recipe for Getting Out of Life's Ruts
Ever been stuck in a rut you just can’t seem to motor out of? Life can be a bit of a bog sometimes, leaving us spinning our wheels hoping a tow-truck comes to our rescue. For those mired life moments, Libby Gill has a few suggestions. First, spot where you’re [...]
Corrections To Love Is the Killer App by Tim Sanders
It's been a dozen years since I wrote the first draft of my book, Love Is the Killer App: How To Win Business and Influence Friends. Since then, the world has changed significantly, and so has my perspective. In the digital future, it will be easy to make corrections to [...]