RedPropeller Speaker’s Blog

For the past week and a half - all around the world - we have been united in watching the 2018 Olympics. We are amazed by the ski jumping. We are thrilled with the figure skaters, and we cheer for the bobsled teams. We collectively celebrate the almost 3,000 athletes [...]

For basketball fans, there are no months better than March and early April. Affectionately dubbed March Madness, it's a time with a seemingly endless string of basketball games; the NIT (National Invitational Tournament) for men's basketball, plus the Big Dance – the NCAA (National Collegiate Athletic Association's) tourneys for men [...]

Three Points To Consider 1. The hands we’re dealt aren’t always good ones. The people, behaviors, situations, circumstances, conditions and events we encounter don’t always measure up to what we expect. I thought I’d begin with an understatement! 2. We always make choices about the bad hands we're dealt. Yes, [...]

  Jack Mackey served as long-time Chief Evangelist at Service Management Group (SMG), the leading customer experience firm dedicated to improving loyalty and sales for service-based businesses. He brings to life service strategies from 30 years of ongoing research at Harvard Business School, grounded with up-to-the-minute customer experience discoveries. The "Jack [...]

By Daniel Burrus, CEO of Burrus Research There has never been a shortage of trends. The real problem for you is figuring out which ones will happen so that you know where to place your strategic bets. I have been publishing a list of top trends since 1983, as well as [...]

Written by Diane Vaccaro Each of us was born to win, but we have been conditioned to lose. We are born to thrive, to grow, and to develop. But, we get conditioned to lose, to settle, to sit back. We allow the words of others, and our own self talk, [...]

Not so long ago, a “successful business” was typically one that started with a good idea, executed that idea well, and then was effectively managed. That’s an oversimplification, to be sure; but if a business followed this basic model, it could potentially thrive for decades (and many did). Today, the [...]

Winning the price war comes when during the sales process your clients know the value and outcomes they will be getting and price isn’t even mentioned. We own a second home in Charleston, South Carolina that we rent out during the summer months. For the past year we have been [...]

Three Truths About Beliefs 1. They are powerful. Even though we may not even be consciously aware of our actual beliefs, they are the basis of the choices we make, the meanings we assign and our behavioral responses to the people, situations and circumstances we encounter. 2. Their power is [...]